Exact location
Address, cross street, direction of travel, nearest exit, or a clear landmark.
Local vehicle transport
Local towing services for disabled vehicles
If your vehicle cannot be driven safely, start with a clear dispatch call. We will review the vehicle, location, condition, and destination.
When towing is the right next step
Start with the vehicle condition.
A tow may be appropriate when a vehicle cannot move safely, has visible damage, will not run reliably, or cannot be resolved with roadside assistance.
Share whether the vehicle starts, rolls, steers, and brakes, plus any clearance or access concerns. Dispatch will confirm availability and the appropriate approach before service is sent.
A clear towing process
Three direct steps keep the request focused.
- 1
Describe the situation
Give the exact location, vehicle details, condition, access, and destination.
- 2
Confirm the plan
Dispatch reviews service availability and the details that affect the towing approach.
- 3
Coordinate transport
The operator loads the vehicle and transports it to the agreed destination.
What dispatch needs to know
The more complete the first call is, the easier it is to choose the correct response.
Vehicle details
Year, make, model, drivetrain, modifications, and approximate size.
Vehicle condition
Whether it starts, rolls, steers, brakes, or has visible damage.
Destination
Preferred repair shop, dealer, home, or another agreed drop-off point.
Need a vehicle-specific service?
Specialty vehicles and common roadside problems have dedicated pages with the details dispatch will need.
Service areas
Towing service questions
What details affect towing service?
Vehicle size and condition, exact location, access, destination, and current availability can all affect the service plan.
Can I choose the destination?
Share the repair shop, dealer, home, or other preferred destination when you call. Dispatch will confirm the trip details.
Can you tow an AWD or electric vehicle?
Tell dispatch the exact vehicle and drivetrain. The towing method must match manufacturer guidance and confirmed equipment capability.